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How bww777 Handles Your Personal Information

When you open an account with bww777 and connect your DANA, OVO, or GoPay wallet, you share personal information with us — and this page tells you exactly what we do with it.

Account data handled securelyDANA, OVO, GoPay payment data protectedYour right to access or delete dataCookie controls availableContact us anytime for data requests
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bww777 How bww777 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to remove information that is no longer needed, you can reach our support team through the channels below. For wallet-related data questions — such as which DANA or GoPay transaction records we retain — include your registered phone number so we can locate your account quickly and respond with the right details.

Live Chat Open the chat window inside your account dashboard. Our team can pull up your data profile and answer privacy questions directly, usually within the same session.
Email Support Send your data request or privacy question to our support email. Include your account username and the specific data category you are asking about for a faster response.
Help Centre The Help Centre inside your account lists the steps for submitting a formal data access or deletion request, including what to include and how long a response takes.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page and payment step, so data moving between your device and our servers — including your OVO or GoPay transfer confirmation — is protected in transit. Cookies help us remember your session preferences and keep your account login active across devices, but you can manage or clear them through your browser settings at any time. Account security relies on a one-time password sent to your registered phone number each time you log in from an unrecognised device. We treat that verification step as a core part of keeping your account yours.

SSL Encryption All data exchanged between your device and bww777 — including payment confirmations via DANA, OVO, and GoPay — is encrypted end-to-end using SSL protocols on every request.
Cookie Controls We use session and preference cookies to keep your account active across devices. You can review, restrict or clear these cookies through your browser settings without losing your account access.
Login Verification Every login from a new or unrecognised device triggers an OTP sent to your registered phone number. This step prevents unauthorised access even if your password is compromised.
Data Retention Policy We keep transaction records for as long as financial regulations require and delete account preference data when your account is closed. You can request early deletion of non-essential data via support.

Privacy Questions We Hear Most Often

These are the questions we get from account holders in Indonesia about how their data is stored, who can see it, and what rights they have. If your question is not covered here, the live chat team can walk you through your specific account data situation.

We collect your name, email, phone number and identity verification documents at registration. Once you link DANA, OVO, or GoPay, we also record the transaction references tied to those wallets for account and payment purposes.

Yes. Submit a data access request through live chat or our support email, including your account username. We'll compile a summary of the personal data we hold and send it to your registered contact details.

We share data only with payment processors — such as those handling your OVO or GoPay transfers — who are bound by confidentiality agreements. We do not sell personal data to advertisers or unrelated third parties.

Transaction records tied to DANA, OVO, and GoPay deposits and withdrawals are kept for as long as applicable financial regulations require. Account preference data is deleted when your account is permanently closed.

Contact support through live chat or email and request deletion of non-essential data. We will confirm which records can be removed immediately and which must be retained under regulatory requirements before proceeding.

Cookies keep your login session active and remember your device preferences across visits. You can restrict or clear them through your browser settings. Doing so may require you to log in again on your next visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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